Bison Rewards

The Bison Rewards Program is only valid for orders placed and fulfilled through the Bison website. Orders placed via any other means cannot be used to accrue points.

In order to claim rewards, customers must hold a valid and live Bison Trade Account with credit. To setup a Trade Account, click here or Contact Us.

Rewards are subject to change and availability. In the event of a reward being unavailable at the time of redemption, an alternative of equivalent value, or another reward of the same value will be offered.

Rewards can only be claimed on the Bison website alongside a valid order. In order to claim the reward, add products to the basket as normal, and then add the reward to the basket by pasting the coupon code into the coupon box at checkout, or by hitting ‘Apply Coupon’ in the Bison Rewards widget. Rewards cannot be redeemed without an order, however, they can be sent to a different delivery address to the original order if requested. Your account manager will be in touch when you claim a reward to organise delivery.

Points can be collected from the 1st of January until the 31st of December each year. At the end of each year, points are reset to zero. Points will not be carried over from the previous year in any circumstances.

If an order is returned and a refund is issued, the points accrued for the purchase will be removed from the account. The reward will also need to be returned to Bison or the equivalent cash value debited.

Neither points nor prizes can be substituted for a cash alternative in any case.

Gifts are given by Bison and received by the client on the basis that cancelled orders and unsettled accounts within trading terms will automatically trigger an invoice for the value of the gifted goods.

We reserve the right to withhold delivery of free gifts until account status has been satisfied.

Rewards will be dispatched once invoices related to the qualifying spend are settled and only if the customer account is within terms i.e. there are no overdue balances. Rewards can be dispatched earlier if an early settlement is made on the account.

• You are responsible for your Bison Rewards Account. You should not share your Loyalty Account username and password with anyone. If you lose access to your account or think an unauthorised person has accessed your account, please contact us as soon as possible.

• In addition to the above, Bison reserves the right to (i) stop issuing Bison Reward Accounts at anytime if we decide to terminate the Bison Rewards Programme; (ii) to alter or amend the terms and conditions of operation of the Bison Rewards Programme by publishing notices on our website; and/or (iii) withdraw or cancel the Rewards Programme and/or the points (including but not limited to the redemption and issue of such) and/or Rewards Account on reasonable notice to you by letter, email or publishing such notice on our website.